Logins

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Logins

Purpose of this article

To help safeguard the data of your users, it is possible to monitor the (attempted) logins of various users of the system. If you suspect a user account has been compromised, it is possible to verify whether it has been used to log into the system.

Before you start

Make sure you have:

the correct administrator permission (“instance”)
determined the time range for the logins to be investigated
determined the role of the user you whose login(s)/attempt(s) to be investigated

Instruction

Log in as an administrator with the permission “instance” (included with the Role “Superuser”).
From the Main menu, go to Data protection > Logins.
Set filters:
- Period – the range of times to be examined for logins
- Role – used to narrow in on whether the interested login was done by either:
  - an applicant
  - an administrator
  - an agent
- Result – used to narrow in on the result of the (attempted) login was either:
  - Sucess
  - Failure
  - Denied
Click on the “Search” button.

Expected outcome of the instruction

The detailed information of the logins matching the filters will be seen, including:

Date and Time
IP address
Role and ID
Result